Disgusting, rude and arrogant...bald black man picked me up and told me it wasn't worth his time yo get me. Next call is to the Ma. taxi Commission

I called Yellowcab last night around 1AM and said "can i please have a cab to (bar name) as soon as possible" and the dispatcher responded with "who the F**k do you think you are, dont call here and make demands" .. well for starters I am not just going to call to say hi (Especially when you are that rude) and I think I am a paying customer who is going to take her business elsewhere from now on!

Called dispatcher on 5-4-13 Saturday at 11:40pm because the app was not showing my call being answered after 5 minutes had passed. Dispatcher was very rude. Responded "well you called 4 minutes ago and we are not a jet service." I told him to cancel the order! If your dispatcher was having a bad day. Why should he be rude to everyone else? Lost my business for the night. Simply unnecessary. And this is not the first time with him! I'm a paying customer or at least was. I won't be calling anymore.

After over an hour wait in 19 degree temps,8 calls, 2 no shows and several hang ups... They promised a 15-20 minute wait time max. I am disgusted! A 65$ fair for a smokey ride home with the windows down while I'm freezing is completely unacceptable! I am appalled there isn't another option! I could not be any more disgusted and miserable!

I called and scheduled a cab for someone whom I was using my card to pay for the cab. The cab was scheduled for 11:30pm and the dispatcher called me 12:00am because the other person could not be found the dispatcher was very rude and I had no idea that this person never got the cab and the dispatcher calls me and starts yelling at me. Horrible Customer Service. IF YOU HAVE ANY SELF WORTH AT ALL CALL A DIFFERENT CAB COMPANY LIKE RED CAB 1-508-792-9999



If anyone else has had the same issue I urge you to call and file a complaint I am going too. I am also never using Worcester Yellow Cab again.

This has to be the worst cab company in the whole town of Worcester, save your self time, money, and piece of mind by calling another company. The dispatchers are rude, and often hang up on callers, I don't know how they expect to make money this way, but whatever works for them. There are often times when the cab that you call for does not show up, or they are running at least 30mins to and hour behind. The drivers sometimes try to take advantage of the riders when they know the passeenger doesn't know the area well, so they take the longest route around just to raise the fare. So all in all this is a terrible company, they are never punctual, the dispatchers are rude and disresepctful. Save yourself the time and the money.

Awful customer service. Called for a cab last night and told the dispatcher where i was going and then where to pick me up. After I told him my address, he proceeded to say "Jesus Christ!! You just told me a different address!!" And as I proceeded to apologize and to clarify the situation, he hung up on me. This is the first time I called them and will definitely be my last. Not sure what type of grown men work here or how they even have any business at all, but this place is terrible. If you're in Worcester, call red cab, they are courteous, punctual, and accommodating. http://www.worcester-redcab.com/ 508-792-9999

The dispatcher is awful and rude. Never think about calling this company.

Last night I called for a cab and the dispatcher would not send one for me. He hung up on me numerous times and was very rude. In the end I never got a cab home. My parents contribute money to pay for the Safe Ride service at Assumption College and it is ridiculous that I could not use that service last night. I did not appreciate being hung up on and being treated that way. This is not the first time he has been rude. I cannot believe Yellow Cab would want someone like that working for them

EMPLOYMENT- Diving cab for Dave? JUST DONT! if you have any kind of self worth left in your head!